Terms & Conditions

Privacy policy

Terms & Conditions

Please review the below terms and conditions before booking. If you are not in agreement please do not proceed with your booking. By booking with us you are agreeing to the below terms and conditions.

Booking and Cancellation Policy

Booking:

1. All bookings for sauna sessions, plunge pool sessions, and wellness retreats
must be made in advance through our online booking system or by contacting via
email or telephone.
2. Booking slots are subject to availability and are confirmed on a first-come,
first-served basis.
3. Payment is required at the time of booking to secure your reservation.
4. Customers may book multiple sessions in advance, subject to availability.

Cancellation Policy:

1. Cancellations made for Sauna and Plunge pools with at least 48 hours’ notice
before the scheduled session will receive a full refund.
2. Cancellations made less than 48 hours before the scheduled session are
non-refundable.
3. In the event of a cancellation with less than 48 hours’ notice, Customers have the
option to reschedule their session to an alternative date and time, subject to
availability.
4. No-shows will be considered as cancellations with less than 48 hours’ notice and
are non-refundable.

Rescheduling:

1. Customers may request to reschedule their session with at least 48 hours’ notice
before the scheduled session.
2. Rescheduling requests are subject to availability and must be made through our
reception desk or online booking system.
3. Rescheduled sessions must occur within 30 days of the original booking date,
subject to availability.

Exceptions:

1. In the event of unforeseen circumstances or emergencies, such as severe
weather or sudden illness, exceptions to the cancellation policy may be made at
the discretion of Element Wellness Cork management.
2. Any exceptions to the cancellation policy will be reviewed on a case-by-case
basis.

Contact Information:

For booking inquiries, cancellations, or rescheduling requests, please click here , or
email us : info@elementwellness.ie
Please note that by booking a session with Element Wellness Cork, you agree to adhere
to the terms and conditions outlined in our Booking and Cancellation Policy. We
appreciate your understanding and cooperation.

Sauna Rules

You must adhere to these rules at all times while using the sauna. These rules are in place for the safety of you and those around you.

Privacy and policy

We do not store any personal data from data entry and credit cards. All data is dealt with directly with the payment gateways that we use. We will only hold onto your information for our membership needs and in no way will we sell it to 3rd party companies.

ASSUMPTION OF RISK AND LIABILITY

In consideration of being permitted to use the Sauna facilities, located at Old Head Beach, or any other location that it operates, you the user hereby execute this Assumption of Risk and Liability Waiver Form (the ‘Waiver’) upon making your appointment. This Waiver covers the entirety of your period of use of the Sauna pursuant to the associated booking agreement with The Wild Atlantic Sauna (the ‘Owner’).

For the purposes of this Waiver the “Owner Related Parties” refers to the Owner’s management, employees, subcontractors, agents and representatives, volunteers, sponsors, insurance carrier or equipment suppliers.

This Waiver relates to use of the “Sauna” being the allotted 30-minute use period and other related facilities including without limitation, the entrances to including steps, showers, or ice baths situated within the immediate vicinity of the Sauna and does not relate to any space outside of the immediate vicinity of the sauna.

RISK FACTORS

I understand and acknowledge that my use of the Sauna involves risks including, but not limited to the risk of property damage, bodily injury, and possibly death.

I am electing to use the Sauna of my own free will and confirm that my decision to use the Sauna and to execute this Waiver is entirely voluntary. I assume full responsibility for all risks that may arise out of or result from, directly or indirectly, my use of the Sauna.

ACKNOWLEDGMENT OF SAUNA RULES

I understand and acknowledge that my use of the Sauna involves risks including, but not limited to the risk of property damage, bodily injury, and possibly death.

I am electing to use the Sauna of my own free will and confirm that my decision to use the Sauna and to execute this Waiver is entirely voluntary. I assume full responsibility for all risks that may arise out of or result from, directly or indirectly, my use of the Sauna.

I understand and acknowledge that my use of the Sauna involves risks including, but not limited to the risk of property damage, bodily injury, and possibly death.

I am electing to use the Sauna of my own free will and confirm that my decision to use the Sauna and to execute this Waiver is entirely voluntary. I assume full responsibility for all risks that may arise out of or result from, directly or indirectly, my use of the Sauna.

DAMAGES

I agree to pay for any and all damages to any property belonging to the Owner or any Owner Related Party caused by me negligently, willfully or otherwise.

INSURANCE

I understand that I am solely responsible for any medical, health or personal injury costs relating to mine, and all other people in my booking slot, use of the Sauna. I understand that if I have any concerns I should consult with my doctor and undertake a physical examination prior to the use of the Sauna.

WAIVER AND INDEMNITY

Except in the case of negligence, I, my spouse (if any), heirs, executors, administrators and assigns, hereby release, waive, discharge hold harmless covenant not to sue the Owner nor any of the Owner-related parties for any and all claims, liabilities, judgements, costs and expenses related to such claims, for any property damage, property loss or theft, personal injury or illness, death or other loss arising from or relating to my use of the Sauna.

I hereby further waive any protections afforded by law in respect of any claims arising from my use of the Sauna, including unknown future claims.

By making an appointment and using the Sauna you confirm that you have read and fully understand the Sauna Rules, and this Waiver and understand that it relates to the surrendering and releasing of my legal rights. Upon such you agree to this Waiver freely and voluntarily, with the full intent of releasing the Owner and Owner Related Parties from liability for injury or loss due to the inherent risks of my use of the Sauna.

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